Last Updated: April 11, 2026
1. OUR COMMITMENT TO YOUR PRIVACY
Savant Tours Inc. (“Savant Tours”, “we”, “us”, “our”) is committed to protecting the privacy and security
of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard
your information when you visit our website, use our services, or book a tour with us, in accordance with
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable
privacy laws.
2. SCOPE AND CONSENT
This Policy applies to personal information we collect from our customers. By providing us with your
personal information, you consent to its collection, use, and disclosure as described in this Privacy
Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and
reasonable notice, by contacting our Privacy Officer.
3. INFORMATION WE COLLECT
We collect information necessary to provide you with our services, including:
- Identity and Contact Information: Name, email address, phone number, mailing address.
- Booking Information: Tour details, dates, and other travel preferences.
- Payment Information: Credit card numbers and billing addresses, processed securely by our
third-party payment gateway. We do not store full credit card numbers on our servers.
- Health Information: Voluntary disclosure of medical conditions, allergies, or dietary restrictions
necessary to ensure your safety. We only collect this with your explicit consent.
- Technical Information: IP address, browser type, and browsing behaviour on our Site, collected
via cookies.
- Marketing and Communications Data: Your preferences in receiving marketing from us.
- Likeness: Photographs or videos taken during a Tour.
4. HOW WE USE YOUR INFORMATION
Your personal information is used for the following purposes:
- To Provide Services: To process your bookings, manage your tour, and communicate with you.
- To Process Payments: To facilitate and collect payment for our services.
- To Ensure Safety: To be aware of any medical needs and to contact you or your emergency
contact in a crisis.
- To Improve Our Services: To understand our customer base and improve our offerings.
- For Marketing: With your explicit consent, to send you newsletters and special offers. You may
unsubscribe at any time.
- To Meet Legal Obligations: To comply with applicable legal and regulatory requirements.
5. DISCLOSURE OF YOUR INFORMATION
We do not sell your personal information. We may disclose your information to:
- Third-Party Service Providers: Trusted partners who perform services on our behalf, such as
payment processors, transportation companies, and venue operators, only to the extent
necessary.
- Emergency Services: In a medical emergency, we may share relevant information with medical
personnel.
- Legal Authorities: If required by law, in response to a subpoena, court order, or other legal
process.
6. DATA SECURITY
We have implemented appropriate administrative, technical, and physical security measures to protect
your personal information against accidental loss and unauthorized access, use, alteration, and
disclosure.
7. DATA RETENTION
We will only retain your personal information for as long as necessary to fulfill the purposes we
collected it for, including for satisfying any legal, accounting, or reporting requirements.
8. YOUR LEGAL RIGHTS
Under Canadian privacy law, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Withdraw Consent: Withdraw your consent to our use of your information.To exercise these rights, please contact our Privacy Officer.
9. COOKIES AND TRACKING TECHNOLOGIES
Our Site uses “cookies” to enhance your experience. You have the ability to accept or decline cookies by
modifying your browser settings.
10. CONTACT US
If you have any questions, please contact our Privacy Officer at:
Savant Tours Inc., Attn: Privacy Officer, [474 Dovercourt Road, Unit #4, Toronto, ON],
[duncan@savant-tours.com]
